Phone Billing Support (Toll free 24/7)
1-(877)-446-0676 (US and Canada)
Countries supported by the international toll-free number:
- United Kingdom
- New Zealand
How do I make my profile inactive?
You can make your profile inactive by going to Profile Settings in the "My Account" section.
I don't recognize some of the charges on my billing statement
We offer discreet billing for our customers. This means the description
in your statement will not match the product name you signed up with. In its place,
the name of our billing processing company will be on your statement. Please go to
the web address on your billing statement for further support.
How can I change my password or other information on my account?
Please visit the My Account
section and change your password under the "Login Settings" link.
What is a Member or Subscription ID?
A Member or Subscription ID is a unique identifying number that
corresponds to the membership/subscription that you have purchased. You
will receive your Member/Subscription ID immediately after the purchase
of a membership/subscription via the e-mail address that you provided
on the payment page. You should always maintain a record of your
Member/Subscription ID and should use this number in any correspondence
with a Billing Support Representative. With this number a Billing
Support Representative can view your membership/subscription history,
the time it was purchased, the charges made, as well as the payment
information used for the purchase.
How does billing work on the Trial membership I purchased?
We allow you to purchase a low cost trial membership
that is good for a specified number of days. Trial memberships upgrade
automatically to the standard monthly membership plan unless you cancel
within the trial period (the specified number of days from which you
purchased your trial). Please refer to the Terms and Conditions for further information.
How do I know that my membership was cancelled?
The system will send a cancel confirmation to the e-mail address that you provided when you joined.
I Cancelled but you are still billing me?
Please contact billing support
. Our friendly staff is standing by 24/7 ready to assist you.
How does it work?
- You must have a PAYING membership to Fucknow.com in order to access this feature.
- This feature allows you to chat with live web cam models.
- You will need to buy credits in order to take a model into a private chat.
- Credits are pre-purchased and billed separately from your FuckNow membership.
- L4HINC-3.COM will appear discreetly on your statement.
- Credits will be consumed on a pay per minute basis.
- Buying credits is a ONE-TIME charge and you will NOT be automatically re-billed.
- Note: You can also use your PremiumCam credits on www.flingVIP.com
How do I get models naked?
Pick a girl that you like that is not currently in a private show. You will know
she is in a private show already if the banner "private" appears in the top left of her image.
After selecting the girl click the "Private Nude Show" button under her video or the link above the chat box.
What is the difference between Private 1-on-1 chat and Show Mode?
Private 1-on-1 Chat starts with the ability to chat free with the model. At any point one
(and only one) of the registered users on the site can take the girl from free chat into a private
chat area. From here the model will be able to get way more "comfortable" :). You will be alone with
her and no other users (besides you) will be able to communicate with the model.
Show Mode works differently. In "Show Mode" there is no free chat area. Only paying users are allowed
to view the show. However, in this mode multiple users are allowed to view the nude show at once. While
in the show there is an additional per minute charge to chat with the model (this is above and beyond the show rate)
What is the average price for Private Chats and Shows?
The average private 1-on-1 chat costs $3.99 per minute. The average Show Mode is $1.99 per minute.
What company name will I be billed by?
Your credit card will be discreetly billed as "l4hinc-3.com".
How does billing work on the PremiumCams? Will I be rebilled?
Your purchases are ONE TIME, non-recurring charges. Your card will NOT be automatically
rebilled. Purchases on PremiumCams simply provide you with pre-paid credits to use on a per-minute
basis with one or more of our models. Please refer to the Terms and Conditions of the website that
you joined for further information.
How often will I be charged for your services?
Your account will only be charged for the individual credit purchases you make. You will not be automatically billed.
How do I cancel my membership?
PremiumCams is not a subscription site, so there is nothing to cancel. You are only billed as YOU decide to add more credit into your account.
How can I spend more than the $175 limit per day?
Please dial the premier club number displayed in the site when you attempt to exceed the
daily limit. Or please send us an Email from the same account you used to sign-up your account and
include your username.
For the best experience on our site, please make sure you have an up-to-date modern browser:
Please verify that your Personal Firewall settings are correct:
Firewalls, such as Norton Internet Security, are generally good things
to have, but they sometimes interfere with our site. If you are behind
a firewall contact your network administrator to see if you can have
direct access to the internet from your computer. If you have a
personal firewall, disable it while you are visiting our website, and
turn it back on when you leave.
Popup Blocker Settings
Please make sure that your Pop Up Blocker settings are correct:
For the best possible experience while visiting our sites, please disable
your Pop Up Blockers.
Adware can hijack your internet browser and may prevent you from accessing our websites properly.
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Quicktime- An audio/video technology developed by Apple, but can also
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remarkable. You don't need the professional version to watch video,
just download the free one.
RealOne Video- A streaming technology developed by RealNetworks for
transmitting live video over the Internet. RealVideo uses a variety of
data compression techniques and works with both normal IP connections
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version to watch video, just download the free one.
Still need help?
(Technical support only)